Business Rhythms Event featuring Dianne Durkin

Dianne M. Durkin is the President and Founder of The Loyalty Factor, LLC, a training and consulting firm that specializes in change management, employee loyalty, and customer loyalty programs. As an entrepreneur and a former senior manager with such companies as Gulf Oil, Digital Equipment Corp. and Corporate Branding Partnership, Ms. Durkin has over 25 years experience in training and development, finance, direct sales, and international marketing. Dianne's combination of executive management and entrepreneurial skills has proven very beneficial in helping major corporations and small enterprises achieve maximum results.

Join Us as our Business Rhythms Series continues with National Author Dianne Durkin.

We will discuss:
• The five essential steps to learning the Loyalty Advantage process
• How CEOs and Mid-Level Managers can make or break a loyalty initiative
• How to translate allegiance into bottom line results
• A process for managing large-scale change or crisis

Tuesday, February 17, 2009
12:00-2:00 PM
Registration and networking: 12:00-12:30pm
Program: 12:30-2:00pm

Location:
University of Miami
BankUnited Center
1245 Dauer Drive
Coral Gables, Florida 33134

TCI Members: $50
Guests: $75

Sponsored By: